My Galaxy S9 Voice Input Currently Unavailable Try Again Later

If you're unable to brand or receive calls, or your calls drop unexpectedly, these troubleshooting tips can help. If you're having problems with calls just while connected to Wi-Fi Calling, read no further and check out Wi-Fi Calling bug instead.

Read me commencement

Start things first. To brand sure your device can make and receive calls, check the post-obit:

 Your device shows at to the lowest degree two bespeak bars. If there are fewer, the betoken is as well low for reliable calls. Bank check out Point problems / no service troubleshooting.

 Your line is active (prepaid lines must have a residue).

 If you lot have Family unit Allowances, brand certain it isn't blocking calls or has time-of-solar day blocks ready.

 Wi-Fi Calling preferences are set to Cellular Preferred or Cellular Only to forestall Wi-Fi Calling issues from interfering with your point.

 If you're calling an international number, check whether you have the correct features on your account. Encounter Stateside calling & texting services. For information about making international calls, see Make an international phone call.

If your device meets all these criteria, and you're nonetheless having calling bug, go on with the troubleshooting steps below.

Tip: If y'all need help with any of the steps in this document, visit our Device tutorials page, select your device, and use the search bar to detect what you're looking for.

Can't make or receive calls

If you tin can't make or receive calls; or get busy, fast busy, three beeps, iii ascent tones, or a "call failed" error when you try to phone call, offset with these basic troubleshooting steps. For additional iPhone-specific troubleshooting steps, visit Apple tree Support.

Basic troubleshooting

1. Restart your phone.
2. Turn off Wi-Fi to ensure you're using the T-Mobile network.
3. Turn on VoLTE.
4. Uninstall downloaded apps such as calling apps; all blocking, launcher, and home screen apps; and apps yous downloaded around the time the problem started. T-Mobile can't support calls on other services such as Google Voice. Contact the app provider if necessary.
5. (iPhone simply) Reset the network settings (Settings > Full general > Reset > Reset Network Settings).
6. Update the device software to the latest version. Yous tin can do this over Wi-Fi. Visit the Devices page for current versions and steps.

Can't phone call a specific number or make international calls

• Make certain the number you are dialing doesn't take a 1-700, one-900, or 976 prefix. T-Mobile blocks calls to these numbers.
• Brand sure the number you're calling isn't on the device's Cake or Spam list.
• Utilise the dialer to enter the full 11-digit number, instead of using whatsoever saved contacts.
• Include any country codes or area codes. (Add a + or 011 to the starting time for The states numbers.)
• Disable caller ID by dialing *67 before the 11-digit phone number. If the call goes through, your number is blocked to them.

Dropped calls

It is normal for calls to drop later 8 hours. But if your shorter calls driblet oftentimes, try the post-obit:

1. For calls dropping only in specific locations, check out our 4G LTE & 5G Network coverage map to determine the level of signal you lot should look.
2. Make certain that the touch on screen isn't waking up during the call. Information technology may wake up if your cheek presses the touch on screen or your fingers touch the buttons, similar the End Call push button.
3. Remove any cases or covers from the phone. Some protective cases interfere with reception.
4. Update the device software to the latest version. Visit the Devices folio for current versions and steps.
5. Try calling in a location that dropped your phone call before to run into if it happens again.
6. If bachelor, move the SIM card to another T-Mobile device and see if calls proceed to drop when you lot call from that device. This test volition assist Customer Care diagnose the problem.

All incoming calls get to voicemail

1. Reset your phone call forwarding settings:
   • Dial ##004# on the phone dialer and printing Transport to reset busy, if unreachable, and no reply settings.
   • Dial ##21# on the phone dialer and press Send to reset unconditional phone call forwarding settings.
2. Brand sure that the number going to voicemail isn't on the device Cake or Spam Listing.
3. Cheque that Call Waiting is turned on in your telephone settings.
4. Turn off Bluetooth. If Bluetooth is on, the device may be trying to ship the ring to a paired device, and you lot may miss it.
5. Check the notification switch on the side of the phone, if y'all take one. Information technology may make the phone go silent or plow off alerts to anyone who is not a favorite contact, and yous may be missing those calls.
6. Call your own number to see if it rings before forwarding to voicemail.
7. If available, move the SIM card to some other T-Mobile device and have someone call you to see whether calls go to voicemail on that device. This test volition help Customer Care diagnose the problem.

Affect tones don't work

If voicemail doesn't or phone systems (IVRs) don't recognize button presses on your device, check out your device'southward touch tone settings:

1. Turn on bear on tones in your phone settings. Annotation that bear upon tones may not work if you're on a conference telephone call.
2. For Android devices:
   • Wipe the cache partition to clear arrangement retention.
   • Clear all app caches.
   • Turn off aural impact tones.
3. Update the device software to the latest version. Visit the Devices folio for current versions and steps.
4. Call voicemail or a phone arrangement to test whether affect tones are working as expected. If not, contact united states.

Stuck? Contact us

If the phone even so tin can't make or receive calls after you lot've followed these troubleshooting steps, contact united states. We may need to check your number and the network in your area. If y'all received error letters or recordings when trying to place a phone call, be prepared to share those letters with united states of america when you contact us.

If y'all can't telephone call, contact us through chat (bulletin us), the T-Mobile app , or social (Facebook, Twitter, Google+). Any of our contact options can connect you with someone to wait at your account settings and local network details, and file a ticket for any problems.

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Source: https://www.t-mobile.com/support/devices/device-troubleshooting/cant-call-dropped-calls-and-other-calling-issues

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